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One of the biggest mistakes I often see companies make as they try to define the culture they want to create is the tendency to have too much colla...

Defining Your Culture With Clarity

If you've read any of my previous writing about creating and driving culture intentionally, you know that I place a strong emphasis on the importan...

The Effective Point of Accountability ^TM: Flow of Work Horizontally Across the Organization

While much of the work in organizations is delegated as direct output - "I'm delegating this to you and you will do it" - most requires some form o...

Why "Work it Out" Isn't The Right Solution To Conflict In The Workplace

Conflict in the workplace is unavoidable, yet there is a tendency for executives to shy away from involving themselves in conflict resolution. It's...

Is Conflict Often Caused by Perceived Unfairness?

You are sitting on a park bench and see someone find $10. Too bad you didn't see it first! That person asks if you want to split the money. If they...

Discover The Different Styles of Conflict Coaching

What's the purpose of conflict coaching? To resolve the conflict! But to do that, you need to be thrown-off balance. The status quo isn't working f...

3 Situations That Conflict Coaching Can Help

Conflict in the workplace is a serious issue that can result in absenteeism, reduced productivity, high turnover, and lost revenue. Often employees...

Worried About Managing Conflict In A Multi-Generational Workforce? Why You Shouldn't Be

Each generation imagines itself to be more intelligent than the one that went before it, and wiser than the one that comes after it. - George Orwel...

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