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Recent Posts
No Accountability In The Workplace? Here's How To Get It
How to 'Do More with Less'
Improving Employee Communication Is Easier Than You Think
The Importance of Rest and Recovery in Achieving Peak Performance
Danger In The Workplace: Learn The Signs of a Manipulator
When It Comes To Communication Style, The Medium Is the Method
Texting is a supremely secretive medium of communication - it's like passing a note - and this means we should be very careful what we use it for. ...
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Do You Manage Conflict As An Adult, A Parent, Or A Child?
"The moment a little boy is concerned with which is a jay and which is a sparrow, he can no longer see the birds or hear them sing." ? Eric Berne,...
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Book Review: The Advantage - Organizational Health Is Your Biggest Edge
Book and Edition:The Advantage: Why Organizational Health Trumps Everything Else In Business Author: Patrick Lencioni Condensed Review/Thesis: O...
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Book Review: Want Real Results? Kiss Theory Goodbye
Book Title and Edition: Kiss Theory Good Bye: Five Proven Ways to Get Extraordinary Results in Any Company Author: Bob Prosen Condensed Review/...
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The Biggest Roadblock to Action
You get that your culture has a big impact on your people's performance and that it deserves more of your attention. And yet, as important as it is...
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Don't Just Check The Box
"You can delegate authority. You cannot delegate responsibility." Statesman and former senator Byron Dorgan What's one task that gets harder as ...
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The Ritz-Carlton Model for Culture
I'm often asked about where and when I first got the idea for the Fundamentals and the system of creating weekly rituals to reinforce them. There's...
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Do You Have A Culture Plan?
When I'm with groups of CEOs, I'll often ask them why they think culture is important. It doesn't take long for them to rattle off all the ways in ...
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