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6 Steps for Coping with Workplace Trauma

"If you're going through hell, keep going." Winston Churchill Workplace trauma wears a variety of faces - natural disasters, accidents, deaths, ...

Rude Awakening: What's The Lack Of Civility In The Workplace Costing You?

"Civility costs nothing, but means everything."Mary Wortley Montagu It's subtle. A coworker refusing to put her phone down during a meeting. A s...

The Cinergy Model for Conflict Management

As a professional, it's nice to stumble upon someone in your field who really gets it, who is committed to and passionate about our work. Through L...

Put Your Listening Skills to Use! Effective Communication is Key to Resolving Conflict

When supervisors are promoted, they should have a subtitle under their new title: resolver of conflicts, great and small, which threatens workplace...

Interests vs. Position - Identifying What You Really Want

I remember being in preschool; it was fierce. I always begged to go early because I wanted to get there before her. A little girl in my class and I...

A Closer Look at the Sources of Conflict

Where does conflict come from? We like to think it comes from other people; certainly not from ourselves! But conflict is like a collision; in fact...

4 Ways to Recognize Bad Conflict

Have you ever felt like you were talking to a brick wall? Or gotten into a screaming match? If you answered yes, then rest assured - you are indeed...

Loss Aversion: Is the Fear of Loss Preventing Gain? Scotland - A Case Study

You walk up to the blackjack table with $50 in chips. What's the goal of your first bet? To win money. You bust, and now you're down $50. Do you wa...

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